We have had our almost 8yr old yorkie here several times. We and he have always been treated wonderfully. Dr. Morales, Dr. Jen and Stephanie are who Jake has seen. They answer any question you have and will explain everything clearly. Jake is feeling the best that he has in over 6 months. While the clinical team is impressive, beware of payments.
They worked my cat in even though it was last minute as an emergency. It took some wait time and the dog kennel next to the waiting room was loud but the patient rooms were very nice with low windows to look out. The waiting room needs the seats spaced farther apart as we almost ended up in the middle of a dog fight (not good for a stressed and sick kitty). They just moved to this building but you wouldn't have known it due to their professionalism. I was so glad the first question wasn't about how I was going to pay. Payment wasn't discussed until the end of the day. I was overcharged for the boarding but it was quickly corrected. Even though I liked how the first question wasn't about cost, I do wish it would've been discussed in the patient rooms to see if I wanted to spend that much. Overall, I give them a 5 because I'm sure they are still working out the kinks. They were very professional, took care of my cat, and took time to listen to concerns and answer questions.
You will have to pay every single cent that day. If you have to leave your pet overnight, you pay half of the estimated bill and pay in full when picking up. I say this because we have spent a couple of thousand dollars in a 4-6 week period. However, I was planning on paying $1000. On a $1400. bill(2nd visit) . I had just paid over $1000. 2-3 weeks before. I went to pic up Jake after a 2 night stay and the office manager refused to work with me on a $397.97 balance after I paid $1000 . on a bill of $1397.97. As she was leaving from the day on a Friday, I heard her tell the receptionist to get ever bit of the bill. I feel certain she was talking about me. She is what makes it seem to just be about money. The medical staff do not. I will continue to go here because of Dr. Morales and Stephanie. I feel they saved my Jake. I'm not going to let the deal of the bill keep me from getting the best care for my fur baby. Just be prepared to pay ALL, not going to work with on payment. I will add Dr. Morales did help us on some of the charges, which was very appreciative.
I spent more time here today then I thought I would, if you work like me schedule for your day off. With that being said, I would spend double the time there, when we (my fur-child and myself) left, for the first in over over a month we have answers. I work for a minimal amount of money and I don't believe in credit ( I don't make enough money to pay a credit card bill) but the money I spent was well worth it, finally understanding what is going on, is priceless.(even if my husband and my have eat beans and rice for while)
Our dog blew out her knee last September. New to the area we didn't know where to go for surgery and was referred here. We loved it, the people are friendly a took great care for our dog. She doesn't try to pull away from here like she has other vets. Recently, our cat has been having urinary problems and needed an ultrasound. There was no debate on who to contact. They took great care of our pets, made us feel like we have been going there for years, and were eager to help us get an appointment as soon as possible. I wish the local people doctors treated their patients like this. I highly recommend them.
Dr.Drygas is very kind and listened to
Our concerns. He explained the situation in details
Capital Veterinary Specialists is a US Veterinary Care based in Tallahassee, Florida. Capital Veterinary Specialists is located at 1615 Mahan Center Blvd, Tallahassee, FL 32308, USA.
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