Great customer service and fun, tasty arrangements! I've ordered these several times for my girlfriend - she likes them better than flowers.
Since I hadn't gotten an email notification confirming delivery, I called the store at 3:00. I was told that the delivery driver had been to the office once, but then discovered he did not have the arrangement with him, and had to come all the way back to pick it up. The girl on the phone said, "Well, if its an office, as long as we get it there by 5:00, its OK." NOT TRUE! Especially on a Friday, duh! The office just happened to have a refrigerator in their break room. So it should keep until Monday. They will all be able to enjoy it then, but the point of sending it on a particular date was completely lost. #idiotlogic
I spent the extra money on a Large order for an office that had several people in it. It was scheduled for delivery on a Friday, but at 3:30, when there were only 3 people who were still there, it had still not arrived.
Horrible customer service. First I called and did not get an answer so I just went anyway. When I arrived there was a guy in the front and told me that they had a lot of deals going on and that he would get one of the girls to come from the back to assist me. The young lady came from the back only to inform me that they did not have any deals going on. At that point I still wanted to spend my money with this company so I order everything. My total was about $200 worth of edible arrangements only to find out they could not deliver by 3pm and I got there around 10:00am. Never again
I wanted to order an arrangement for my daughter to be delivered on a Saturday at a certain time. The reviews for this store were not good but I went ahead with the order anyway. I'm so very glad I did. I contacted the store directly and spoke with 2 wonderful and very helpful sales associates. We discussed the limited delivery time issue and was assured the arrangement would be there no problem. And it was. I want to thank the Tallahassee store for such a great job on the arrangement and on the timely delivery. It made my daughter's day very special. Great Job!!!
Edible Arrangements is a US Florist based in Tallahassee, Florida. Edible Arrangements is located at 1660 N Monroe St #4, Tallahassee, FL 32303, USA.
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