Great customer service. Wonderful with special orders in excellent time.
Their knowledge is extremely outdated. I called and was talking about getting another rabbit as companion for the one I already have. The girl on the phone said you absolutely cannot get another rabbit because rabbits are solitary not social animals and they will fight.....
Decent small local pet shop. They have a lot of critters available, but not a wide variety of supplies.
On the brightside, they do exchange goods, so that is nice. They took back an exercise wheel that was too small for my hamster, and replaced it with a larger one.
A lot of the small mammals, particularly the rats, are packed into small living areas. They don't seem lively. As others have noted, the staff could be a bit more informed about the animals they carry.
I shopped at Carol’s for 14 years while living in Tallahassee and Lake Tallavana, and still do when visiting from Orlando. I still get all my children’s and grandchildren’s aquarium and small pet items there. I particularly like working with Carol. She’s a powerhouse. Sometimes if one of her young workers seems peevish, a pleasant and complimentary customer attitude appeases the teen-like encounter. Whenever I couldn’t find something, I could special-order it or was told when the item would be stocked. I’m glad an independent pet shop still exists over the sterile and high-priced chain stores.
Staff is very friendly and helpful. Great selection and animals are well cared for.
Carol S Critters is a US Pet Store based in Tallahassee, Florida. Carol S Critters is located at 2401 W Pensacola St H, Tallahassee, FL 32304, USA.
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