I selected and ordered pieces that I felt were to my liking and they were not placed on my final order sheet. The salesman was misleading and did not do his best to rectify the situation. I was highly upset but still chose to conduct business with this company because of their reputation. I am glad that I have some of the items that I originally selected but still up in arms about the overall experience. I would recommend that any future customers be very careful about making purchases here and to be clear about what they want to buy. Thanks for your service Rooms to Go, I hope you all get better at making sure your customer is happy!
We also want to recognize our delivery team, Bryan and Devin from Panama City who were extremely customer oriented, skilled and professional. We appreciate that they arrived at our home on a Saturday morning with a smile. My family is extremely pleased with the service we received from Diego and his team. Thank you again.
This journey began over a year ago with the purchase of a leather sofa which we loved until the electrical component on the recliner stopped working. We contacted the store and were given the warranty company information. The company came out, attempted to repair, left and then we were told that it was not a warranty item so good luck getting it repaired. We contacted the store again and was connected to Diego. After several months (Jun-Oct 17) we were finally able to get a new sofa. I would like to take this opportunity to thank DIEGO and his team for making this experience bearable. Diego went totally beyond our expectation to resolve this issue. The General Manager of Rooms to Go should recognize and reward this employee for his exceptional customer service. Way to go Diego!
We have Had a very pleasant and courteous experience every time we purchase something and have it delivered to our home. The delivery persons provide EXCELLENT CUSTOMER SERVICE. Thanks Rooms To Go!!!
They promoted a lying scam prize giveaway with a used car dealership from GAINESVILLE. Yep, read that sentence again because there's a lot of questions I have about it too. Never again.
Great furniture and fantastic salespeople. Easy to work with and finance.
Rooms To Go Furniture Store Tallahassee Fl is a US Furniture Store based in Tallahassee, Florida. Rooms To Go Furniture Store Tallahassee Fl is located at 1212 Capital Cir SE, Tallahassee, FL 32301, USA.
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