This Pandora location here in Tallahassee, Florida located in Govern Square Mall. Ridiculous Rude! The young man was the only young man working upfront. As I enter the store he didn't greet me or acknowledge that he will be with me momentarily. I am a very loyal customer to Pandora an I was interested in there sales. I felt very offend an unwelcome due to the gentlemen focus on assisting another group of ladies as they enter an as if my money wouldn't spent the way theirs could have. Today's America has no respect for customer service. Never again will I attempt to walk back I this store.
Purposefully drove to this mall just to go to Pandora and treat myself to a 40th bday gift and was greeted with "You're just looking?" more statement than question. The salesgirl would show me something (after I had to ask) and then walk away and stand looking out the window. I left and spent a couple bills at Sephora instead! I am just arrived from Vegas where I happened to have worked for the Pandora at Fashion Show there. NOTHING from Pandora's training , which is extensive btw, was followed and they didn't even bother to tell me about the sale or advertise around the store. And the manager was there so...If you're in Tally do yourself a favor and order online or call Vegas...they treat their customers like queens.
The store is a knock off from the actual real store. This store does not honor all Pandora products. A shame. I would recommend going to a 100% Pandora store and not this authorized retailer. It is a hassle to exchange and return. I have not had a problem with Pandora until I walked into this store. I was told the owner sets policies which hinders customers! But who cares about our concerns....... Oh, The manager was no help or did she care. How about listening to your customers and provide better solutions.
Everyone in that store is so nice! I needed a new charm for my boo's bracelet they help me find things.
The staff is ridiculously rude. Howard didn't acknowledge us when we walked in but was quick to attend to another customer as soon as he walked in, mind you we'd been standing in front of him. We approached Howard asking if he'd not seen us and why we weren't tended to, only to get an attitude in return. Cynthia, the manager I'm guessing, came over with an attitude without us having spoken a word to her. She basically told us to leave. WORST CUSTOMER SERVICE. This isn't the first time I've seen Cynthia's lack of management at work either. We're paying customers and you're giving us an attitude?
Pandora is a US Jewelry Store based in Tallahassee, Florida. Pandora is located at 1500 Apalachee Pkwy # 1075, Tallahassee, FL 32301, USA.
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