5
1500 Apalachee Pkwy, Tallahassee, FL 32301, USA
Tallahassee, Florida 32301
+1 850-878-3117

Very poor customer service today 8-4-17.

Frankly, I'm not even sure why Zales even bothers with a store since *anything* you order has to be ordered online anyway. The staff is clueless and have a hard time even using their own system to determine order status. It's been 3 weeks since we ordered our wedding rings and still not here.

Management and staff are nice and friendly. Anytime I come on for service I'm always greeted, even times that I've passed by they always speak to me. I enjoy the conversations and I will continue shopping with them.

Unfortunately my wedding ring was purchased from Zales, so I am stuck dealing with them for the rest of my life. I have only had my ring for 3 years, and I've had to send it in three or four separate times for stone replacements after loosing diamonds. Each time it gets sent out for repair, it takes anywhere from 4-8 weeks to get it back. The sales staff is very hit or miss; I have had some that were friendly, and some so rude that I wonder how they got hired in the first place. I will not buy another piece of jewelry from this store due to their poor quality jewelry and SLOW repair center.

Thanks hon i knew

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Zales — Jewelry Store in Tallahassee

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Zales

Jewelry Store at 1500 Apalachee Pkwy, Tallahassee, FL 32301, USA. Here you will find detailed information about Zales: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Florida
Address:
1500 Apalachee Pkwy, Tallahassee, FL 32301, USA.
City:
Tallahassee
Postcode:
32301

About Zales

Zales is a US Jewelry Store based in Tallahassee, Florida. Zales is located at 1500 Apalachee Pkwy, Tallahassee, FL 32301, USA.


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ALL reviews about Zales

  • Michelle
    Added 2016.09.14
    Very poor customer service today 8-4-17.
  • Jordan
    Added 2016.06.07
    Frankly, I'm not even sure why Zales even bothers with a store since *anything* you order has to be ordered online anyway. The staff is clueless and have a hard time even using their own system to determine order status. It's been 3 weeks since we ordered our wedding rings and still not here.
  • Katelyn
    Added 2014.11.25
    Management and staff are nice and friendly. Anytime I come on for service I'm always greeted, even times that I've passed by they always speak to me. I enjoy the conversations and I will continue shopping with them.
  • Ian
    Added 2014.10.08
    Unfortunately my wedding ring was purchased from Zales, so I am stuck dealing with them for the rest of my life. I have only had my ring for 3 years, and I've had to send it in three or four separate times for stone replacements after loosing diamonds. Each time it gets sent out for repair, it takes anywhere from 4-8 weeks to get it back. The sales staff is very hit or miss; I have had some that were friendly, and some so rude that I wonder how they got hired in the first place. I will not buy another piece of jewelry from this store due to their poor quality jewelry and SLOW repair center.
  • James
    Added 2014.03.04
    Thanks hon i knew
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