Very secure facility. Gated entrances and secured individual key codes for granted entry. 24 hour access! Over all the best experience of all the storage facilities in Tallahassee. If you're looking for a great place to take care of all your storage needs, visit these guys! You'd regret not checking them out for yourself!
I had a small bin for more than 3 years where I stored work, books, memorabilia, files and some art. When I went to clear it out (got free space elsewhere), I found that a sealed box that I had stored by the back wall of the unit was damp, completely rotted, and infested with hundreds of tiny, hideous white worms. The box was stuck to the floor and disintegrated when I tried to pry it up. The priceless and irreplaceable memorabilia I had stored inside was infested with worms and ruined. I noted that the concrete on the floor of the unit did not reach the back wall (became dirt) and a long crack opened directly to outside. (Hence the dampness.) I took pictures of the ruined box and damaged surfaces of the unit and was told by the manager that she would "make a note". She also said that Dent in the Attic was not responsible for any damage to the contents of the bin and was quick to produce her CYA evidence. Not even an apology - I guess that would have implied culpability. I paid close to $3,000 to Dent in the Attic to keep my possessions safely stored. At a minimum, they should keep the units properly sealed and dry and if they fail to do so, their claim to no responsibility for bin contents goes right out the window. I cannot replace what was lost even but I can warn others that they will happily take your money for years on end but will assume no responsibility to bin contents even if damage is their fault.
Not only is the staff polite but professional as well which is an important factor!
Great place, friendly staff. I rented from them for a year and a half. They were always friendly. I have zero complaints about this company they are awesome!!!
Recommend! 100%
Met someone here to retrieve something from a storage unit and was met with suspicious behavior. The staff came out to the parking lot to watch me in my car while I waited for my acquaintance to arrive so we could enter together. Nothing that I was doing warranted such behavior, and when I got out of my car to ask if something was wrong, I was given a snarky response by the multiple employees who were obviously watching me sit innocently in my car for the five minutes I had been there. I was treated inappropriately and with suspicion for nothing more than doing business here. Won't be coming back.
Our experience here was fantastic, Climate controlled units were perfect, NO HUMIDITY! No nasty bugs, & no hassle. Over sized elevator! Flatbed carts, rolling containers, dolly's, all sorts of handy tools to utilize while moving all your heavy over sized belongings in! Also they offer their moving truck free with some regulations attached. The staff does a daily walk thru to ensure everything's locked up safe.
Was referring a family member to A Dent in the Attic and saw the previous review. I don't typically write reviews, but felt compelled to leave a note about our experience. Everyone is entitled to their opinion, but we had the opposite experience. This is the cleanest storage facility we have been to, and we've been customers for over 3 years. Yes, they have new management, but it has only made the facility even better. We've only experienced the sidewalk gate open during office hours when staff is there so new customers can get to the office and the door can be propped open so you can move your items in and out easier, but it doesn't stay propped open. We got along with the previous management, but there was some activities that weren't our taste. The new management has cleaned it up so that I feel entirely comfortable even taking my kids at any hour to access our unit. I would definitely recommend you visit A Dent in the Attic and see for yourself.
A Dent In The Attic Self Storage is a US Storage based in Tallahassee, Florida. A Dent In The Attic Self Storage is located at 2420 Monticello Dr, Tallahassee, FL 32303, USA.
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