Extra Space storage is less than a quarter mile north and they greeted me with smiles, courteous and swift service.
I walked in the office to find two staff members at desks talking to what I assume was an established customer. They glanced at me, and I gave a pleasant hello to which the staff turned back around and resumed their conversation.
I walked about out to my car and as I closed the door one staff member had come out and looked at me. I rolled down my window and she asked, "You need me?". "I did," I replied. "We have the lowest rates in town," she said. I answered, "I see why."
Good rates and gate access until nine pm
I waited a moment to see if I would be greeted or given some acknowledgment beyond an inconvenienced glance but I was left wanting.
Talk to Karen. Great office manager.
I have only good things to say about Budget Storage! I rented a space from Budget on two separate occasions and each time was impressed with the helpful and friendly service I received. The units and complex are well maintained, the hours are very convenient, and the prices are the best in town. I recommend them to anyone I know looking for storage and will not hesitate to use them again. Thanks for being an honest value!
Sure, their prices are low, but service is second-rate. Once, we had an extra lock put on our unit for no reason at all. They took it off promptly, by request but gave no explanation or apology for our unit being unavailable over the weekend when we needed it. So we emptied our unit over the holiday weekend, when my husband went to close the account, he was told they already made that assumption and closed the account since they found it empty with no lock. NO "Thanks for your business" or "I'm sorry, were you planning to put something else in it?" or "Sorry to see you go." Just on to the next customer. Tacky lack of professionalism, if you ask me.
Do yourself a favor and spend a couple extra dollars for some service.
Budget Storage Self Storage is a US Storage based in Tallahassee, Florida. Budget Storage Self Storage is located at 2816 Joel Brown Dr, Tallahassee, FL 32301, USA.
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