Rented two bikes from this store for a week, a Giant road bike and a woman's Liv hybrid. The store manager was great, preparing the bikes for us ahead of time. He offered a superb discounted price on the week's rental, and INCLUDED a car carrier (excellent Thule), helmets, lock, extra tubes in case of flat, tool carrier, and a crossbar to make it easier to carry the Liv on the car carrier. The bikes were in like-new condition, tuned perfectly. We were so happy with the bikes and service and price. Couldn't be compared for a week rental anywhere I've ever rented before. Thank you for the rentals, great bikes and professional manner. This will be my first stop for bikes in Tallahassee on our next visit.
I've been riding bicycles for quite some time and been to many bike shops. I'd have to say GBS is one of my favorite bicycle shops to go to. With a friendly and excellent mechanical staff I've always had a quick turn around time with flawless results when I brought my bikes in for services. The great atmosphere makes it enjoyable to just stop by to pick one of the employees brains on new bicycle developments and/or technical issues. Thank you!!!
I walk into the store and I'm blown away. I'm entry level, just getting into the cycling scene, and this store just made me want to do it even more. It has a great atmosphere...the layout, the smell of it, the size...it just felt at home. I can't really put words to the feeling, but when I walked in there, I knew I made the right decision choosing this shop over the local one near where I live.
I love these guys and gals!!! Was there this past weekend for a bike race and had technical difficulties on practice day. Went there an hour before closing on Saturday of all days...they stayed late and got me back and going. Thanks Matthew and the skilled techs at the shop.
First time buying a bike and these guys made it awesome. I knew what I wanted before I even contacted the store. I called these guys up and asked them if they the bike I wanted (GIANT Revel 29er) in stock. Sadly, they did not, but they informed me they could get it ordered and have it in less than three weeks. Roughly 6 days later, I get a call saying it's ready to go and come get it. PS, I live almost 2 hours away, thus, the over-the-phone.
I have bought multiple tricycles and bicycles for my 3 children over the years. Not to mention the bells , pumps , and helmets. I'm a big supporter of local businesses. I just took my 11 year old son there to see about trading up for a larger bike. We were treated with indifference and a could care less attitude. I understand people have bad days. Hope this is not a trend for this business. Good luck.
To anyone who is planning to buy a bike, don't do what I did. I wish I would have made another trip to spend an hour or so with the staff looking and feeling what was right. I made my purchase and I'm pleased with it, but I regret doing it over the phone and not dealing with some really awesome people who work there.
Now, as a prior car salesman, this is where I was expecting some overselling to happen. Then something magical happened: I was dead wrong. The salesman took in all the feedback from the customer as he's hopping on and off a few bikes, and instead of trying to sell him on what he brought out for the man, the staff set them aside and asked the customer to come try some other stuff out. They go over to another rack and start trying on a whole bunch of different stuff. Well color me impressed... The staff really do take their time and make sure you get what you need.
So I walk up to the counter, a gentleman asks to serve me and I tell him what I'm there to get. As he walks to the back to retrieve it, I start looking around a bit. Another customer is getting helped by staff as he is a first timer like me. I couldn't help but listen in, as I was only 10 feet away. The staff member listened to what the customer wanted, confirmed, and proceeded to show the man to some bikes that might be what he was looking at.
Great Bicycle Shop is a US Bicycle Store based in Tallahassee, Florida. Great Bicycle Shop is located at 1909 Thomasville Rd, Tallahassee, FL 32303, USA.
Please contact with Great Bicycle Shop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Great Bicycle Shop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bicycle Store in Tallahassee