After finding what seemed like the best bargain helmet on a blog online I decided it was time to make a purchase. After finding that the online shipping costs were substantial, I decided to see if I could do better. The producer's website, Specialized, said that they were carried here at Higher Ground. Came in to pick up the helmet and was pleased to see that the price was exactly the same as advertised online. Was grateful to be able to try to helmet on in the store as opposed to buying blind on the internet. This store actually beat the online price by $3 or so because the tax added was lower than the shipping cost. Great deal!
This is a great bike shop with a great inventory of bikes. Their staff is friendly and extremely knowledgeable. They gave me a great deal on a custom build mountain bike. HG stands behind their products.
Amazing customer service.
Folks if you think customer service and affordability is a thing of the past, you might want to visit Higher Ground to restore your faith in both. Roger and his team are without a doubt the most helpful and fair minded group that I have encountered anywhere in a long, long time. Other local area businesses could get well schooled by this bunch and their business model. Their products and services are very fairly priced and I've NEVER been up-sold by them. They are low key... no pressure and unlike some other shops they are NOT condescending hipster bike snobs... just real people doing a really professional job. I love nothing more than cycling but I am one of those riders that really doesn't care much about the nuances of the bike or major repairing it myself. They really seem to get that... and its ok. For the record, I have no personal affiliation with anyone at Higher Ground... just a repeatedly and 110% completely satisfied long term customer. Go see 'em! They're a breed apart.
These guys are top shelf. I purchased a commuter bicycle, then a road bike and then a mountain bike. Their inventory is great. The location is convenient and their service is quick and very reasonable. They really are a full service bike shop and the employees are always very helpful. I recommend Higher Ground without reservation.
Higher Ground Bicycle Company is a US Bicycle Store based in Tallahassee, Florida. Higher Ground Bicycle Company is located at 1410 Market St, Tallahassee, FL 32312, USA.
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