If you're short staffed, hire some more people. Bombarded with immunization requests due to back to school, hire more help or get your dang coworkers to help lighten the load. I called a week ago and left a message. Not surprised, no call back. That was expected!! Called again today, don't get frustrated with me because I don't want to talk to your voicemail. Since I didn't want to leave a message, I called back to get an alternative or something. Got hung up on when the immunization nurse answered. The hell with it! The facility deserves 0 stars and a few training modules on working smarter, not harder!
The Office of Compassionate Use is inadequate and unprofessional . Apparently nobody is overseeing this office . After waiting on hold for over an hour , spoke to a rep and she advised that they have everything but I still have to wait an additional 2 weeks . I’ve already waited 6 weeks and my payment to the Dept of Health was processed 2 days ago though it was received on 8/17 When I asked for this reps name she said Joanne I asked for her last name and she said it is just Joanne . When I asked for a supervisor she hung up. Tried to call the dept of health and guess what ? No answer there either. There’s nobody to assist or protect the patients they supposedly serve.
All things considered, the is OCU is doing better than expected in processing medical marijuana licensure. I'm patient #28,### and they've processed everything in a little over a month. Kudos to you guys!
Absolutely terrible. They received my payment and online application for mm over a month ago.... STILL no response, no acknowledgement, nothing. They will not pick up their phones and they will not even respond to email! They simply do not care about those they are meant to serve - completely unacceptable!!!
Not only extremely slow but also heartless. I have been waiting 5 weeks for my license yet OCU says they will not even check on the status. If u are switching to medical marijuana speak to your doctor about extending your previous prescription as it's hard to say how long it will take but easy to say no one there cares.
Florida Department Of Health is a US Insurance Agency based in Tallahassee, Florida. Florida Department Of Health is located at 4052 Bald Cypress Way, Tallahassee, FL 32399, USA.
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