Johnson's has always been very fair and has taken care of me!
I took my car to Johnsons Auto Repair shop in January to have the fuel pump replaced and they repaired it within 2 days. Great! I'm back on the road. Then the fuel pump started making a weird noise. Come to find out they put in a bad fuel pump, one of the mechanics told me that was the problem and it was still under warranty so no problem. I then scheduled a date for them to fix the problem again. I dropped the car off to the shop on that date. 2 days later I call them to check up on things because I never heard back from them and they tell me "we didn't hear the noise this time, so we didn't change it out". By this time I'm getting upset because their mechanic had just told me that was the sound and that it wound get worse if not replaced. I have had to go by the shop 3/4 times since because the car has stalled out, not wanted to start multiple times, and the last wouldn't stay started. Final straw! 4 months later, (May) I return so that a mechanic could hear the problem again. He tells me AGAIN "it's the bad fuel pump, we'll get it changed out just set up an appointment with Chris. So again, I did. The day was Tuesday, I scheduled to drop it off to the shop the following Monday. May 9th comes and I bring the car in. First the the old man acts like he doesn't believe I have an appointment. Then he tells Their receptionist guy to tell me (while I'm standing there) that they are backed up from Friday. Cool. Today is Thursday and still no word on any progress being made. I know it's because I'm not paying them that they aren't in a rush but it's a terrible experience for me. I did not hesitate to pay them once they had serviced my car. After they finally fix this fuel pump problem once and for all I will never return to do business with them. Experience started out great but gradually I feel like they just look at me as a hassle. I just want my car fixed with quality parts so that I can forget about this. Gahh.
Fair prices as well as excellent, fast service.
The best in Tallahassee, we always bring our vehicles to Johnson's.
Best auto shop in Tallahassee. They only recommend the work that needs to get done. They are honest and reliable.
Johnson Auto Repair is a US Car Repair based in Tallahassee, Florida. Johnson Auto Repair is located at 3016 S Adams St, Tallahassee, FL 32301, USA.
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