I dropped my car off at Newman's Auto Air on Monday, January 25, 2016, upon the recommendation of a co-worker. My Saturn wagon would crank for a while but then would suddenly stop cranking altogether. The issues with this auto repair shop began when I would call daily and be told that they were still "reviewing the issue" and believed it to be an electrical issue. After days of being told this, I pointedly asked if the repair shop worked on electrical issues, as I got the feeling that electrical issues was not their expertise. However they informed me that they did work on electrical issues, but that the "electrical guy had to leave early"!
I've been going to Newman's since I got my first in high school. They are nice and will get the job done if they can.
Very friendly service. Took my car in on a Saturday morning to get the A/C fixed and it was ready within a few hours. Very pleased.
I did contact the shop on Monday February 1, 2016 to inform them that the right blinker is not working, but THERE IS NO WAY I AM TAKING MY VEHICLE BACK TO THEM FOR REPAIR! I will just deal with the wiggle, as it does turn and crank, and I'll hold the right blinker to make a right turn until I can get it looked at by a shop that has electrical expertise.
Well, I go in on Saturday morning to pick up the vehicle, and lo and behold, the vehicle is having THE VERY SAME ISSUE THAT IT HAD WHEN I TOOK IT IN AND BEFORE THEY CHARGED ME $$$ TO CHANGE OUT MY STEERING COLUMN!!!! At this point, I am upset, but I keep my cool and the mechanic begins to "check" to see what might be wrong. (Now, remember, I was told the issue was the ignition switch, which required a new $teering column.) Well, now I'm told it's the starter and they will change it out for "no charge" and I can pick it up the same day!!!!
My 2005 Trailblazer's (my 7 days a week work and personal vehicle) a/c stopped working suddenly--which, during a Tallahassee August, is miserable. I called and spoke with Jenny at 7:30 am on a Friday; once she verified with her manager that they could do an a/c check, they said "come on in!". I arrived at 8:45 am. By 9:45 am, they had checked and diagnosed the problem, ordered a new wiring harness for compressor (pesky wild critters apparently chewed wiring), got part, installed it (at a VERY low fee!!) and I was on my way!! Given that I've just had to sever ties with my long time (12 years?) mechanic over repeated discourtesy/disrespect, lack of reliability, etc.-- and this after having also referred dozens of others, AND bought three cars from him!!?!?--, Newman's has earned my eternal gratitude, future business and referrals!! Everyone there was super nice and friendly, and made a point of thanking ME(?!), when it is I who am blessed to have found them. HIGHLY recommended!!
Was just talking about this place at the office today. I have moved away but I lived in Tallahassee for 13 years and Rodney was the best person I have had work on my car. If you want it done right and done fair I would go here. I have since moved away and always wish I could find service similar to this place.
This could have all been avoided if they would have been honest from the start that they were not experts in electrical issues AND if they had offered to refund some of my money since the issue was oblivious the starter and not a whole new column.
On Wednesday, I was notified that my ignition switch was faulty and needed to be replaced, but would also require replacement of my steering column, which I was told was also broken. This would cost me a total of $458 plus tax. I informed Patrick that this was more than I had expected to pay, so he stated he wouldn't charge me tax and the total would be $450! I was also told this would take at most three hours, but the vehicle wasn't ready until Saturday! Or so I thought!
I do come back the same day to pick up the vehicle and it starts with no problem!!! This leads me to believe that I was charged a hefty, unnecessary fee when all I needed was a starter to begin with that took a couple of hours to install in one day!!!! On top of this, my right blinker is now not working properly, I have to wiggle the key a bit to start the vehicle, and the piece around the keyhole keeps falling out.
Newman S Auto Air is a US Car Repair based in Tallahassee, Florida. Newman S Auto Air is located at 2803 Capital Cir NE, Tallahassee, FL 32308, USA.
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